Privacy Policy
Privacy Policy – FormCond MMC
Effective Date: April 20, 2025
At FormCond MMC, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our services, whether online, in-person, or through our customer service channels.
Who We Are
FormCond MMC is a company based in the Republic of Azerbaijan, offering HVAC systems, water purification, electrical systems, fire safety installations, consulting, and servicing. We partner with top global brands to deliver professional products and services to customers in Azerbaijan and abroad.
What Information We Collect
We may collect the following personal and technical information:
- Contact Information: Name, phone number, email address, company name.
- Project & Service Details: Installation address, equipment specifications, service history.
- Website Usage Data: IP address, browser type, pages visited, and cookies (for website analytics and user experience optimization).
- Customer Communication: Emails, feedback forms, service inquiries.
How We Use Your Information
We use collected data to:
- Process product orders and deliver services
- Provide customer support and respond to inquiries
- Improve our services and user experience
- Send updates, offers, or important service-related notifications (only with consent)
- Maintain legal and operational compliance
Legal Basis for Data Processing
We process personal data based on one or more of the following legal grounds:
- Your consent
- Performance of a contract or service request
- Compliance with legal obligations
- Legitimate business interests
Data Protection and Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or destruction. All data is stored securely and only accessible by authorized personnel.
Sharing of Information
We do not sell or rent your data to third parties. We may share your information with:
- Service providers or subcontractors (only for completing services)
- Government authorities (only if legally required)
- Our trusted partners (with strict data protection agreements)
Cookies and Website Tracking
We use cookies to enhance your experience on our website. Cookies help us understand how users interact with our site so we can improve navigation and content.
You can disable cookies in your browser settings at any time.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Object to certain types of data processing
- File a complaint with a data protection authority
Retention of Data
We retain your data only for as long as necessary for the purposes outlined above or to comply with legal requirements.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date. Continued use of our services indicates acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: